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IT Customer Relationship Manager- Logistics

Date:  Nov 23, 2022

Salisbury, MD, US, 21804

Req ID:  64222
Job Function:  Information Technology

Perdue Foods is part of Perdue Farms, a family-owned company heading into it's second century of growth and innovation. With a goal of becoming the most trusted name in premium proteins, we create products for consumers and for retail and foodservice customers around the globe, while changing the way animals are raised for food.


The IT Customer Relationship Manager is a key role that will work on Strategic Enterprise projects, responsible to develop overall design and execution of supply chain planning business processes, including the interface of these processes. This position requires a self-motivated, visionary, high-energy, detail oriented individual who possesses excellent communication and interpersonal skills, as well as the ability to manage and prioritize multiple workstreams simultaneously. The ideal candidate should have excellent project execution and resource management skills and be receptive to constructive feedback for career and professional growth.  The role will define business process design spanning S4/Hana, EDI, Third Party WMS integrations and legacy systems and will lead and/or influence project delivery teams to execute that design in the projects that make up the IT strategic project roadmap. 


Typical work schedule is Monday through Friday – 8am-5pm.

Principal and Essential Duties & Responsibilities

  1. Understand business goals and requirements to research and propose system solutions to achieve strategic goals in assigned business areas.  Includes evaluating new technologies and making recommendations to business partners.
  2. Develop and partner with business areas to author business cases for executive approval, including presentations to executive management.
  3. Evaluate and propose changes to existing processes to make systems efficient, wherever opportunities exist.
  4. Lead the Planning, Blueprinting, Realization, Final Preparation and Go-Live/Support phases of any/all IT Strategic projects assigned, delivering to committed timelines.
  5. Manage and develop direct and indirect team members for career development, to their fullest potential via coaching and willing to accept the same from your leadership and team.

Minimum Education

  • BS Degree, Information Technology or Engineering or Business Administration.  Master’s Degree or MBA is a plus. PMP certification a plus.

Experience Requirements

  • 8-10 Years IT Experience or equivalent experience in supply chain roles is required.
  • Solid S4/Hana experience in order fulfillment and logistics, including material movements, EDI and/or WMS inventory management systems is required.
  • Strong Supply Chain background is a plus.
  • Can develop and articulate a strategic roadmap utilizing solutions to support the supply chain planning needs of a corporation.
  • Experience with IT Governance Processes for the prioritization and sequencing of IT projects in constrained environments.
  • Executive presentation experience.
  • Experience with upgrade projects is a plus.
  • Experience in Microsoft Office Suite including Microsoft Project for creating and managing resourced project schedules with understanding of critical path planning, is highly desired.
  • Creation of Excel spreadsheets and MS Power Point presentations is required.
  • Demonstrated experience in managing critical projects, resource teams and vendor management including effective conflict and negotiation skills; as well as, vendor contract management.



Perdue Farms, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


Nearest Major Market: Salisbury