Quality Assurance Supervisor

Summary

The Quality Assurance Supervisor leads the local organization in identifying, progressing and realizing the implementation Quality Policy and Quality Systems.  Identifies and investigates all Quality opportunities covering all products, projects, and processes. Delivers measurable improvements utilizing Quality Improvement and continuous improvement strategies.  Implements standard processes and appropriate actions to improve quality of products, reduction of variation and eliminate waste.  

Principal and Essential Duties & Responsibilities

• Leads the facilities Quality Improvement Process by becoming a business partner with operations management, working with them to identify opportunities, develop solutions, and implement agreed to continuous improvement alternatives.
• Ensures deliverables support the 4-P’s.  People (turnover, increased collaboration), Products (consistency in products, quality of products, reliability of service), Profitability (support the attainment of key initiatives), and Planet.
• Gains a solid understanding of the Company’s key initiatives / accountabilities and ensures linkage of process improvement efforts with these goals.
• Collaborates across functions to insure consistent implementation of new, improved processes.  Establishes measurable criteria to ensure desired results are obtained. Provides management with updates via tracking reports on quality project progress, in line with set priority and timing targets.
• Based on projects and organizational priorities, assists with the identification of both “hard” and “soft” training needs, identifies the proper source to deliver the training, and tracks training results; conducts training on Quality improvement tools and develops others to become trainers.
• Manages the quality systems and assists quality manager in  developing tracking mechanisms for ongoing reporting, develops and implements a follow-up process and a plant communication plan for process improvements to ensure sustainability.
• Promotes the transformation of a reactive organizational culture to one that is more proactive, utilizing data driven decision-making, and giving priority to preventative actions.
• Develops and maintains partnerships with local State and Federal agencies (USDA) to identify issues that could impact quality of products.

Minimum Education

• BS degree or equivalent related work experience in Quality Assurance, Food processing Operations Management, Food Science, or Animal Science.

Experience Requirements

• 2 to 5 years quality assurance and leadership experience.
• Successful track record in BRC audit readiness.
• Experience should include successful employment record of the implementation of continuous improvement/quality improvement in a manufacturing environment. 
• Familiarity with PVP/organic/animal welfare.
• Demonstrated willingness to promote and drive change; able to communicate and work with teams at all organizational levels from senior management to shop floor.
• Strong organization and presentation skills; ability to learn new concepts and effectively apply to problem solving; combination of business, interpersonal, technical and analytical skills.
• Strong computer skills (Microsoft Office).

Experience Preferred

• Bilingual English/Spanish.

Environmental Factors and Physical Requirements

• Position is partially sedentary but will  require frequent visits to the processing plant floor and occasional moving to other offices or buildings.
• May need to move light equipment, product containers, or supplies from one place to another.
• May need to access files, supplies and equipment.
• Work activity is in an office and plant floor environment.
• When in a plant environment:
• Exposure primarily consists of wet and moist floors which include metal and plastic grating surfaces.
• May be exposed to temperatures of -10 degree to 100 degrees Fahrenheit with both ambient and 100% humidity.
• May handle product 0 degrees to 100 degrees Fahrenheit.
• May be exposed to noise ranges of 50 db to 110 db.
• May be exposed to all chemicals found in poultry, food and processing plant.
• Must wear and use protective and safety equipment required for the job as directed by the Company